TrunkTidy · CUSTOMER CARE
How information is handled when you browse TrunkTidy, use its site features or contact customer care.
Last updated November 5, 2026
Information We Collect
This policy applies to TrunkTidy at trunktidyco.com. Browsing generates requests to the site and its service providers. Contacting us supplies the information you choose to share, such as your name, contact details, product link, question, order reference or photos. Do not send unnecessary identity documents or full payment information.
Order and Account Information
WordPress and WooCommerce operate the storefront. Account features may process login and profile information when used. New ordering is currently unavailable; no checkout payment is being accepted. If you ask about an existing order, customer care may need its reference, contact email and relevant item details to locate and explain it. An inquiry or product selection is not an order.
Cookies
WooCommerce functional cookies may maintain cart contents and sessions, including woocommerce_cart_hash, woocommerce_items_in_cart and wp_woocommerce_session_. WordPress uses authentication/session cookies for login and may test browser cookie support. The cart interface may use browser storage. Your browser can block or delete cookies, although session and account functions can be affected.
Payment Processing
No payment gateway is currently enabled. This includes PayPal, bank transfer, checks and cash on delivery. We do not presently route a new checkout payment to PayPal and do not request card numbers, payment passwords or one-time codes by email. A payment plugin being installed is not evidence that its service is connected for a transaction.
Shipping Information
No carrier is confirmed as an active fulfillment service for current items. For an existing delivery inquiry, share only the address or tracking details needed to explain the problem. When a genuine order requires delivery, the carrier needs appropriate delivery information; this page does not name an unconnected carrier or imply that a parcel has been dispatched.
Third-party Services
Hosting/network and communications services help deliver the site, protect it and handle customer-care messages. Public pages also load Cloudflare resources for email-address decoding and a Web Analytics / real-user monitoring performance beacon from static.cloudflareinsights.com. That beacon measures page-loading/browser performance. See Cloudflare’s data-collection documentation and privacy notice. No enabled Google Analytics account, Google Ads conversion tag or advertising pixel was identified in the current review; they are not described here as active services.
Data Retention
Customer-care correspondence, account records and technical logs serve different purposes. Records are kept for the relevant operational, security and applicable recordkeeping needs. A single retention period has not been confirmed for every record type. A request about deletion can identify the information concerned without including unnecessary sensitive data.
Data Security
HTTPS protects data sent over the site’s connection. Server/network security and access controls support operation, but no absolute-security guarantee or unverified certification is made. Keep login credentials private. If you believe a message is fraudulent, avoid its payment links and contact the store using the published contact page.
Consumer Privacy Rights
You may contact us to ask about access to, correction of or deletion of information associated with you, subject to applicable rights and obligations. We may need proportionate information to locate the record and verify the requester. Some records may need to be retained for obligations or an unresolved matter. Browser controls can also manage local cookies and storage.
Contact for Privacy Requests
Email [email protected] and identify the type of record and action requested. Do not attach full identity documents or payment credentials to an initial request. The current mailing and telephone details are on Contact Us. No fixed response-time promise is made beyond applicable requirements.
Policy Updates
Review the date above when returning to the site. If payment, delivery or optional tracking services change, the notice must be updated to describe actual use. External pages have their own policies; linking to a resource does not connect it as this store’s payment or shipping provider.